These Terms and Conditions (“Terms”) form a binding legal agreement between you (“you,” “your,” or “User”) and Saignée, the operator of the Saignée website, progressive web application, application programming interfaces, AI features, and related services (collectively, the “Service,” and the operator, “Saignée,” “we,” “us,” or “our”).
PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN A BINDING LIMITATION OF LIABILITY, A DISCLAIMER OF WARRANTIES, AN INDEMNIFICATION OBLIGATION, A BINDING ARBITRATION AND CLASS-ACTION WAIVER FOR U.S. AND COMMERCIAL USERS, AND A GOVERNING-LAW AND FORUM SELECTION THAT VARIES BASED ON YOUR PLACE OF RESIDENCE. NOTHING IN THESE TERMS WAIVES ANY MANDATORY STATUTORY CONSUMER RIGHT YOU HAVE UNDER LOCAL LAW (SEE SECTION 11.5).
IF YOU DO NOT AGREE TO ANY PART OF THESE TERMS, YOU MUST NOT CREATE AN ACCOUNT, PURCHASE A SUBSCRIPTION, OR ACCESS ANY CREDENTIAL-RESTRICTED FEATURE OF THE SERVICE.
1. Acceptance of Terms
1.1 Binding Acceptance.
You accept and agree to be bound by these Terms by clicking “I Agree” (or an equivalent affirmative checkbox or button) during account registration, when completing a transaction or paid subscription purchase, or by otherwise affirmatively manifesting consent through the Service. If you do not agree to these Terms, you are not authorized to create an account, purchase a subscription, or access any credential-restricted features of the Service. Continued use of the Service following a material modification to these Terms in accordance with Section 13.2 also constitutes binding acceptance of the revised Terms. We maintain an auditable record (including IP address, timestamp, and version of the Terms accepted) of each user’s affirmative assent.
1.2 Capacity and Authority.
You represent and warrant that you are at least the age of legal majority in your jurisdiction (and in any event no younger than 18 years old), that you have full legal capacity to enter into a binding contract, and that, if you are using the Service on behalf of any entity, you have authority to bind that entity to these Terms.
1.3 Alcohol-Related Use; Legal Drinking Age.
The Service relates to the management, cataloging, and pairing of alcoholic beverages. You further represent and warrant that you are of legal drinking age in your jurisdiction and that your use of the Service complies with all applicable alcohol-related laws. The Service does not sell, ship, or distribute alcohol; it is an informational and inventory-management tool only.
1.4 Electronic Communications.
You consent to receive communications from us electronically, including transactional emails, in-product notifications, and (where you have opted in) marketing emails. Electronic communications satisfy any legal requirement that such communications be in writing.
2. Eligibility, Accounts, and Account Security
2.1 Account Creation.
Certain features of the Service require you to create an account using Supabase-backed authentication. You agree to provide accurate, current, and complete information and to keep that information up to date. We may, at our reasonable discretion and subject to applicable law, refuse to create or maintain any account.
2.2 Credential Confidentiality.
You are solely responsible for safeguarding your login credentials, email-based magic links, password-reset tokens, OAuth grants, session cookies, and any device that has been authenticated to the Service. You agree never to share your credentials and to notify us immediately at the contact address listed in Section 18 of any suspected unauthorized access, account compromise, or breach of security.
2.3 Account Activity.
You are responsible for all activity that occurs under your account that is attributable to you or to your failure to maintain the confidentiality of your credentials, including data submitted, AI features invoked, consumption logs recorded, bottles added, and charges incurred. We are not liable for any loss or damage arising from your failure to comply with this Section, subject to Section 11.5 (Mandatory Statutory Carve-Outs).
2.4 Suspension and Termination by Us.
(a) For Cause. We may suspend, restrict, throttle, or terminate your access to the Service immediately and without prior notice if: (i) you materially breach these Terms; (ii) your use of the Service poses an imminent security, legal, or operational risk to Saignée, its sub-processors, or other users; (iii) we reasonably suspect fraudulent, abusive, or illegal activity; or (iv) we are compelled to do so by applicable law or court order.
(b) For Convenience. We may terminate your account or discontinue the Service for convenience by providing at least thirty (30) days’ advance written notice to the email address associated with your account. If you are a paid subscriber, you will receive a pro-rata refund of any prepaid, unearned fees corresponding to the remaining unused portion of your subscription period.
(c) Statement of Reasons and Appeals. Except where prohibited by law or security imperatives, we will provide users residing in the European Economic Area (EEA) or United Kingdom (UK) with a clear and specific statement of reasons explaining any restriction, suspension, or termination, in accordance with Article 17 of the EU Digital Services Act. You may dispute our determination via our internal complaint-handling mechanism by contacting us pursuant to Section 18.
(d) Data Export Window. Upon termination of your account for convenience or non-material breach, you shall have a period of thirty (30) days to export your User Content via the Service’s export utilities. Following this 30-day window, Saignée may permanently delete your User Content, except to the extent retention is required by law, data privacy frameworks, or litigation hold obligations.
(e) Voluntary Closure. You may close your account at any time. Sections 4 (with respect to accrued fees), 5.3–5.4, 6, 7, 9–13, 14.3, and 15–18 survive termination.
2.5 No Survivorship Rights.
Accounts are personal to you and are not transferable, inheritable, or saleable.
3. The Service; Description and Limitations
3.1 Nature of the Service.
Saignée is an inventory, drinking-window-tracking, recommendation, and pairing tool for personal wine collections. The Service may include, without limitation:
- A wine inventory and cellar dashboard;
- AI-assisted wine-label identification via photographic upload (the “Label Scan” feature), powered by third-party large-language-model providers, including OpenAI;
- AI-assisted food pairing and recipe-generation features;
- Drinking-window tracking, alerts, and consumption logs;
- Taste profiling derived from user activity signals;
- A waitlist, marketing email subscription via MailerLite, and tiered subscription plans (e.g., “Taster,” “Collector,” “Connoisseur,” monthly or annual).
3.2 AI Outputs Are Informational Only.
All output from AI features — including wine identifications, ratings, drinking windows, tasting notes, varietal classifications, food pairings, recipes, and any other generated content (collectively, “AI Output”) — is produced by probabilistic machine-learning systems and may be inaccurate, incomplete, outdated, misleading, biased, or wholly fabricated. AI Output is provided for general informational purposes only and is not professional advice of any kind, including without limitation oenological, medical, nutritional, allergen, dietary, financial, investment, valuation, legal, or safety advice. You must independently verify any AI Output, including ingredient lists and allergen information in any generated recipe, before relying on it. We expressly disclaim any duty of accuracy with respect to AI Output, subject only to non-waivable statutory protections under Section 11.5.
3.3 Allergen, Health, and Dietary Disclaimer.
Recipes and pairings generated by the Service may include ingredients or preparations that are unsafe for certain individuals, including those with food allergies, intolerances, medical conditions, pregnancy considerations, or alcohol sensitivities. The Service does not screen for allergens, contamination, cross-reactivity, or interactions with medications. You assume all risk associated with preparing, consuming, or serving any food or beverage suggested by the Service, except to the extent such assumption of risk is prohibited by Section 11.5. The Service supplements this contractual disclaimer with in-context, on-screen warnings adjacent to AI-generated recipe and pairing outputs; the existence of those in-context warnings does not narrow or modify the disclaimers in these Terms.
3.4 No Investment or Valuation Advice.
Any ratings, drinking windows, valuations, or market commentary surfaced by the Service are not investment, appraisal, or insurance advice and must not be relied upon for purchase, sale, insurance, or estate-planning decisions.
3.5 Usage Limits and Plan Caps.
The Service enforces per-plan usage limits (for example, monthly caps on label scans, pairings, recipe generations, and bottle counts). Features described as “unlimited” remain subject to reasonable fair-use safeguards designed to prevent automated or abusive consumption; these safeguards are set well above any realistic personal-collection usage and are not intended to restrict ordinary use. We may modify, reduce, increase, meter, throttle, or eliminate any usage limit, subject to the material-change notice mechanics in Section 13.2. Circumventing or attempting to circumvent any usage limit is a material breach of these Terms.
3.6 Beta, Preview, and Waitlist Features.
Portions of the Service may be offered on a beta, preview, or waitlist basis. Such features are offered “as is,” may be modified or withdrawn at any time, and may be subject to additional terms. Inclusion on a waitlist does not entitle you to access, pricing, or any specific feature.
4. Subscriptions, Fees, Billing, and Refunds
4.1 Paid Plans.
Certain features require a paid subscription (e.g., “Collector,” “Connoisseur”). Pricing and feature availability are described on the Service’s pricing page and may change in accordance with Section 13.2. Quoted prices exclude taxes; you are responsible for all applicable taxes, duties, and levies.
4.2 Billing Cycles; Automatic Renewal.
Subscriptions renew automatically at the end of each billing cycle (monthly or annual, as selected) at the then-current rate, unless you cancel before the renewal date. You authorize us and our payment processors to charge your designated payment method on each renewal until you cancel. Where required by applicable law (including the California Automatic Renewal Law and similar U.S. state statutes), we will provide pre-renewal notices and clearly disclose cancellation mechanics at checkout.
4.3 Refund Policy and Statutory Consumer Rights.
(a) General Policy. Except as explicitly provided in this Section 4.3 or as required under mandatory, non-waivable statutory consumer laws of your jurisdiction, all fees paid to Saignée are non-refundable, and we do not issue refunds or credits for partial subscription periods, feature updates, or unused data caps.
(b) EEA, UK, and Swiss Statutory Withdrawal Rights. If you are a consumer ordinarily resident in the EEA, the UK, or Switzerland, you have a statutory right to withdraw from a paid digital service agreement within fourteen (14) days of your initial purchase without giving any reason. By purchasing a subscription and requesting immediate access to the Service, you explicitly request and agree that performance begins immediately, and you acknowledge that if you exercise your withdrawal right, we will deduct a pro-rata amount corresponding to the value of the Service provided up to the moment you communicate your formal withdrawal. Refunds under this statutory right will be processed within fourteen (14) days using the original payment channel.
(c) Australian Consumer Law (ACL). For consumers residing in Australia, our Service comes with statutory guarantees that cannot be contractually excluded, restricted, or modified under Schedule 2 of the Competition and Consumer Act 2010. For a “major failure” of the Service (including catastrophic, un-remedied data loss or extended service non-availability), you are entitled to cancel your subscription and receive a full refund for the unexpired portion of the term, or to seek compensation for the diminished value of the software.
(d) Other Jurisdictions. Nothing in this Section 4.3 limits any other mandatory non-waivable refund or remedy right available to you under the consumer law of your country of habitual residence.
4.4 Price Changes.
Price changes are governed by Section 13.2 (Material Amendments). We may apply price changes immediately to the extent required by law or to address abuse.
4.5 Failed Payments.
If a charge fails, we may suspend or downgrade your account, retry the charge, and/or pursue collection of unpaid amounts and reasonable collection costs.
4.6 Promotional Pricing and Waitlist Offers.
Any promotional pricing or waitlist-only rate is offered at our discretion, may be revoked prospectively, and is not a contractual entitlement, except where required by applicable consumer-protection law.
5. User Content and License
5.1 User Content.
“User Content” means all data, text, photographs (including wine-label and other images submitted to the Label Scan feature), tasting notes, ratings, meal descriptions, consumption logs, taste signals, rack-position metadata, marketing-consent records, and any other content you submit, upload, generate, or otherwise transmit to the Service.
5.2 Your Representations.
You represent and warrant that (a) you own or have all rights necessary to submit your User Content; (b) your User Content does not infringe, misappropriate, or violate any third-party right, including intellectual property, privacy, publicity, or contractual rights; (c) your User Content is not unlawful, defamatory, harassing, obscene, or otherwise objectionable; and (d) your User Content does not contain any sensitive personal data, payment card data, government-issued identifiers, health records, or content of minors.
5.3 License to Saignée and AI Model Governance.
(a) Operational Service License. You grant Saignée a worldwide, non-exclusive, royalty-free, fully paid, sublicensable (solely to our technical sub-processors and cloud hosting infrastructures, including Vercel and Supabase) license to host, store, reproduce, modify, transmit, process, and display your User Content solely as necessary to provide, secure, maintain, support, and optimize the Service for your utilization. This operational license terminates automatically when you delete your User Content from the Service or terminate your account, subject to standard backup caching latencies and legal compliance holds.
(b) Generative AI Training Rules. We will not use personal data contained within your User Content (including label scans, location data, or personalized tasting logs) to train, fine-tune, evaluate, or benchmark generalized artificial intelligence or machine-learning models (such as third-party large language models or foundation engines) unless you have explicitly provided separate, unbundled, informed opt-in consent through your account security settings dashboard. You retain the right to withdraw your consent for AI model training at any time via your account dashboard, and Saignée will immediately cease utilizing your data for future training cycles.
(c) Anonymized Analytics. Notwithstanding the foregoing, you agree that Saignée may extract, aggregate, and fully de-identify analytical, non-personal metrics from your usage patterns to produce statistically anonymized datasets that do not identify you or any individual, and utilize such data for commercial software product refinement.
5.4 Feedback.
Any suggestions, ideas, feature requests, bug reports, or other feedback you provide are non-confidential. You grant Saignée a worldwide, perpetual, irrevocable, royalty-free, fully paid, sublicensable, and transferable license to use, reproduce, modify, adapt, distribute, and commercialize your feedback in any form for any purpose, without compensation or attribution. To the extent any moral rights in feedback are non-assignable under applicable law (including in civil-law jurisdictions recognizing droit moral), you irrevocably waive and agree not to assert such rights against Saignée and its successors and assigns to the maximum extent permitted by law.
5.5 Removal.
We may, but are not obligated to, review, monitor, refuse, edit, redact, or remove any User Content, subject to applicable law and to the statement-of-reasons mechanics in Section 2.4(c).
6. Intellectual Property Rights
6.1 Our Property.
The Service, including all software, source code, object code, machine-learning prompts and prompt schemas, API designs, data models, API routes, user interface, user experience, design system, fonts, typography, color palettes, illustrations, photographs, copy, the “Saignée” name and any associated logos, marks, and trade dress, drinking-window algorithms, status-classification logic, plan-gating logic, and any related proprietary methods, workflows, and know-how (collectively, the “Saignée IP”), are and shall remain the exclusive property of Saignée and its licensors. All rights not expressly granted are reserved.
6.2 Limited License to You.
Subject to your continuing compliance with these Terms and payment of all applicable fees, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service solely for your own internal, personal, non-commercial use. No other rights are granted, expressly or by implication, estoppel, or otherwise.
6.3 Third-Party IP.
The Service incorporates and depends upon third-party software, services, and content (including, without limitation, Next.js, React, Prisma, Supabase, Vercel hosting and platform services, OpenAI, MailerLite, PostHog, and various open-source libraries). Such third-party components remain the property of their respective owners and may be subject to separate licenses, terms, and privacy policies, which apply to you in addition to these Terms.
6.4 DMCA / Copyright Complaints.
If you believe content on the Service infringes your copyright, send a notice meeting the requirements of 17 U.S.C. § 512(c)(3) to the contact address in Section 18. We may, in our discretion, remove allegedly infringing material and terminate the account of repeat infringers.
7. Acceptable Use; Prohibited Conduct
7.1 General.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You will not, and will not permit any third party to:
- reverse engineer, decompile, disassemble, decrypt, or otherwise attempt to derive the source code, model weights, prompt designs, or underlying algorithms of any part of the Service, except to the extent such restriction is prohibited by applicable law;
- copy, modify, translate, adapt, port, or create derivative works of any part of the Service or Saignée IP;
- rent, lease, sell, sublicense, distribute, time-share, or otherwise commercially exploit the Service or provide it as a service bureau;
- crawl, scrape, harvest, index, mirror, frame, hot-link, or otherwise extract data from the Service, including via headless browsers, automated agents, or AI scrapers, without our prior express written consent;
- use bots, scripts, or other automated means to access the Service, create accounts, submit waitlist entries, or invoke AI features;
- probe, scan, stress-test, denial-of-service, or otherwise interfere with the Service or its infrastructure or evade any rate limit, plan cap, security feature, or usage counter;
- submit content that is unlawful, infringing, defamatory, harassing, hateful, harmful to minors, obscene, deceptive, or that contains malware or malicious code;
- impersonate any person or entity, or misrepresent your affiliation;
- collect, store, or process personal data of any other person through the Service except as expressly permitted;
- use the Service to develop a competing product or service, train or benchmark a competing AI model, or assemble a dataset for any of the foregoing;
- use the Label Scan, pairing, or recipe features for any unlawful purpose, including assisting the sale of alcohol to minors or violating any local alcohol regulation;
- circumvent any geographic, account, or feature restriction; or
- encourage or enable any third party to do any of the foregoing.
7.2 Enforcement.
We may investigate any suspected violation and take any action we deem appropriate and proportionate, including issuing warnings, removing content, throttling or revoking access, terminating your account (subject to the notice and statement-of-reasons mechanics in Section 2.4), charging you for excess use, reporting you to law-enforcement authorities, and pursuing civil remedies.
8. Third-Party Services and Integrations
The Service relies on or integrates with third-party services, including without limitation Supabase (authentication and database), Vercel (hosting, edge runtime, analytics, speed insights), OpenAI (AI model inference), MailerLite (email and waitlist management), PostHog (product analytics and AI/feature telemetry), and various open-source libraries.
We do not control, are not responsible for, and make no warranties about any third-party service. Outages, errors, data losses, breaches, model changes, deprecations, content moderation actions, account closures, billing disputes, or policy changes by any third-party provider are not our responsibility, and your sole recourse for any such matter is with that third party, subject to Section 11.5. Your use of any third-party service is subject to its own terms and privacy policy, which you should review.
9. Privacy and International Data Transfers
9.1 Privacy Policy.
Our collection and use of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge and agree to the practices described in the Privacy Policy. To the extent of any conflict between these Terms and the Privacy Policy regarding data practices, the Privacy Policy controls.
9.2 Sub-Processors and Cross-Border Transfers.
You acknowledge that operating the Service involves transfers of personal data to and processing by sub-processors located outside your country of residence, including (without limitation) Supabase, Vercel, OpenAI (in connection with the OpenAI API), MailerLite, and PostHog. For transfers of personal data from the EEA, UK, or Switzerland to the United States or other third countries, Saignée relies on the European Commission’s Standard Contractual Clauses (SCCs), the UK International Data Transfer Addendum, and/or the EU-U.S. Data Privacy Framework (DPF) (and the UK and Swiss extensions thereof), as applicable, together with a documented Transfer Impact Assessment where required.
9.3 Business and Enterprise Customers.
Business, enterprise, and prosumer customers may request a Data Processing Addendum (DPA) incorporating SCCs and sub-processor terms by contacting us at the address in Section 18.
9.4 Data Subject Rights.
You retain all data subject rights available to you under applicable privacy law (including access, rectification, erasure, restriction, portability, objection, and withdrawal of consent). Instructions for exercising these rights are set out in the Privacy Policy.
10. Disclaimer of Warranties
10.1 As Is / As Available.
Subject to Section 11.5, the Service, all content made available through it, all AI Output, and all related materials are provided “as is,” “as available,” and “with all faults,” without warranty of any kind, whether express, implied, statutory, or otherwise.
10.2 Express Disclaimers.
To the fullest extent permitted by applicable law, Saignée, its affiliates, officers, directors, employees, agents, contractors, licensors, and suppliers (collectively, the “Saignée Parties”) disclaim all warranties, including (without limitation) implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, quiet enjoyment, accuracy, completeness, availability, reliability, security, and any warranties arising from course of dealing, course of performance, or usage of trade.
10.3 No Warranties as to AI or Content.
Without limiting the generality of the foregoing, and subject to Section 11.5, the Saignée Parties make no warranty that: (a) the Service will meet your requirements or be uninterrupted, timely, secure, or error-free; (b) any data or User Content will be preserved, backed up, or recoverable; (c) AI Output will be accurate, safe, current, complete, or free of hallucination; (d) wine identifications, ratings, drinking windows, pairings, or recipes will be correct, suitable, allergen-free, or appropriate for your health, diet, or legal jurisdiction; or (e) defects will be corrected.
10.4 Your Risk.
Your use of the Service is at your sole risk, except to the extent non-waivable statutory consumer protections apply under Section 11.5.
10.5 Jurisdictional Limits.
Some jurisdictions do not allow the exclusion of certain warranties. The disclaimers in this Section apply to the maximum extent permitted by applicable law and do not affect any statutory consumer rights preserved by Section 11.5.
11. Limitation of Liability
11.1 Exclusion of Damages.
Subject to Section 11.5, and to the fullest extent permitted by applicable law, in no event will any of the Saignée Parties be liable to you or any third party for any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, or for any loss of profits, revenues, goodwill, reputation, business opportunities, data, User Content, wine inventory data, collection value, consumption history, account access, or the cost of substitute services — in each case whether arising in contract, tort (including negligence), strict liability, statute, or any other legal theory, even if a Saignée Party has been advised of the possibility of such damages and even if any limited remedy fails of its essential purpose.
11.2 Aggregate Liability Cap.
Subject strictly to Section 11.5 and to the maximum extent permitted under applicable law, the total collective aggregate liability of the Saignée Parties arising out of, relating to, or in connection with these Terms or the operation of the Service — whether sounding in contract, tort (including negligence), strict product liability, statutory breach, or otherwise — shall be limited to the greater of: (a) one hundred U.S. dollars (US$100.00); or (b) the total cumulative fees actually paid by you to Saignée for access to the Service during the twelve (12) months immediately preceding the initial event giving rise to the claim.
11.3 No Multiple Recoveries.
Multiple claims do not enlarge the cap in Section 11.2.
11.4 Basis of the Bargain.
You acknowledge that the disclaimers and limitations in Sections 10 and 11 are a fundamental basis of the bargain between you and Saignée and that Saignée would not provide the Service without them.
11.5 Mandatory Statutory Carve-Outs (Global Savings Clause).
Nothing in these Terms (including the disclaimers in Section 10 and the limitations in Section 11) shall operate to exclude, limit, or restrict any liability that cannot be contractually limited or excluded under the mandatory, non-waivable public policy laws of your country of habitual residence. Specifically, if you are a consumer ordinarily resident in the United States, the EEA, the UK, Switzerland, Canada, or Australia, nothing in these Terms limits or excludes Saignée’s liability for: (i) death or personal injury proximately caused by Saignée’s negligence; (ii) fraud, fraudulent misrepresentation, or intentional willful misconduct; (iii) gross negligence in jurisdictions where contractual waivers of gross negligence are void as a matter of law; or (iv) any violation of mandatory consumer guarantees or statutory rights that cannot be legally waived under local consumer protection or data privacy frameworks (including the Australian Consumer Law, the UK Consumer Rights Act 2015, the Unfair Contract Terms Act 1977, the EU Unfair Contract Terms Directive, the EU Consumer Rights Directive, the EU Digital Content Directive, the EU Product Liability Directive (as revised), and the EU AI Act). In any such jurisdiction, Saignée’s liability is strictly limited to the maximum extent permissible under the applicable statutory framework.
12. Indemnification
You agree to defend, indemnify, and hold harmless the Saignée Parties from and against any and all claims, demands, actions, investigations, liabilities, losses, damages, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or relating to: (a) your access to or use of the Service; (b) your User Content; (c) your breach or alleged breach of these Terms or any representation or warranty herein; (d) your violation of any law or any third-party right (including any intellectual property, privacy, publicity, or contractual right); (e) your reliance on any AI Output (including any wine identification, drinking-window, pairing, recipe, allergen, or health-related output); (f) any consumption, preparation, service, sale, gift, or storage of food or alcoholic beverages by you or any person you serve; or (g) any dispute between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us. You will not settle any claim affecting us without our prior written consent. This indemnification obligation does not apply to the extent prohibited by applicable consumer-protection law in your country of habitual residence, and any indemnification owed by a consumer is limited to amounts and conduct for which indemnification may lawfully be required.
13. Modifications to the Service and to These Terms
13.1 Service.
We may modify, suspend, discontinue, deprecate, remove, or impose limits on any feature, AI model, integration, plan, price, or portion of the Service, subject to (i) advance notice obligations set out in Section 13.2 where the change is material, and (ii) any non-waivable statutory consumer rights, including those preserved by Section 11.5. We will not be liable to you or any third party for any modification, suspension, or discontinuation made in compliance with this Section.
13.2 Amendments to These Terms.
(a) Routine Updates. We may make routine, non-material amendments to these Terms (such as typographical corrections, minor structural formatting, or feature updates that do not diminish your consumer rights) by posting the updated text and revising the “Last Updated” date.
(b) Material Amendments. For material amendments — including changes that increase fees, expand your liability profile, modify dispute resolution paths, or narrow your data rights — we will provide you with at least thirty (30) days’ advance written notice via the email address associated with your account and through prominent in-app notification banners.
(c) Right to Terminate and Reject. If you do not agree to a proposed material amendment, you have the right to reject the change by terminating your account and cancelling your subscription prior to the expiration of the 30-day notice period. Upon such cancellation, we will provide a pro-rata refund of any prepaid, unearned fees for the remaining unused portion of your subscription term. Your continued utilization of the Service following the effective date of a material change constitutes binding acceptance of the updated Terms.
14. Term and Termination
These Terms remain in effect while you use the Service.
We may terminate or suspend your access in accordance with Section 2.4. You may stop using the Service at any time; cancellation of a paid subscription is effective at the end of the then-current billing cycle, subject to Section 4 and any applicable statutory withdrawal rights.
14.3 Effect of Termination.
Upon termination, all licenses granted to you cease immediately, and (after the 30-day data export window described in Section 2.4(d), where applicable) we may delete your account and User Content. Sections 4 (with respect to accrued fees), 5.3–5.4, 6, 7, 9–13, 14.3, 15–18, and any provision that by its nature should survive, will survive termination.
15. Governing Law, Forum, and Dispute Resolution
15.1 Governing Law and Forum.
(a) Commercial and U.S. Users. If you reside in the United States, or use the Service for commercial or business purposes, these Terms and any dispute arising out of them shall be governed by and construed in accordance with the laws of the State of Minnesota, USA, without regard to its conflict-of-laws principles. Except as provided in Section 15.2 (Binding Arbitration), any legal action, suit, or judicial proceeding must be brought exclusively in the state or federal courts located in Hennepin County, Minnesota, and you irrevocably submit to the personal jurisdiction of such tribunals.
(b) International Consumers. If you are an individual retail consumer ordinarily resident outside the United States (including the EEA, the UK, Switzerland, Canada, and Australia), these Terms shall be governed by the laws of your country of habitual residence, and any legal disputes or consumer claims shall be resolved exclusively in the competent domestic courts of your country and city of residence. Nothing in these Terms deprives you of the protection afforded by mandatory provisions of the consumer protection laws of your home jurisdiction.
15.2 Dispute Resolution for U.S. and Commercial Users (Binding Arbitration).
Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall be settled by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (or Commercial Arbitration Rules, as applicable). The place of arbitration shall be Minneapolis, Minnesota, or executed remotely via secure video-conferencing technology. The proceedings shall be conducted in the English language. YOU ACKNOWLEDGE AND AGREE THAT YOU AND SAIGNÉE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
15.3 Equitable Relief.
Notwithstanding the foregoing, we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property, confidential information, or security.
15.4 Time Limit.
For U.S. and commercial users only, any claim arising out of or relating to these Terms or the Service must be filed within one (1) year after the cause of action arose; otherwise, the claim is permanently barred. For consumers resident outside the U.S., the limitations period prescribed by mandatory local law controls.
15.5 Small-Claims Carve-Out.
Either party may bring an individual action in small-claims court (or its equivalent) in lieu of arbitration if the claim qualifies under the rules of such court.
15.6 Collective Redress and Carve-Outs for International Consumers.
The class-action waiver, jury-trial waiver, and shortened limitations periods set forth in Section 15 shall apply to international consumer users only to the maximum extent permitted by the mandatory consumer-protection laws of your country of residence. If you are an individual consumer residing in the European Union, you may also seek dispute resolution via the European Commission’s Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr.
16. Export, Sanctions, and Compliance
You represent and warrant that you are not located in, under the control of, or a national or resident of any country or party subject to applicable U.S. or other export, sanctions, or trade-control laws, and that you will not use the Service in violation of any such law.
17. Miscellaneous
17.1 Entire Agreement.
These Terms, together with the Privacy Policy and any policies or supplemental terms referenced herein, constitute the entire agreement between you and Saignée concerning the Service and supersede all prior or contemporaneous agreements.
17.2 Severability.
If any provision is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.
17.3 No Waiver.
Our failure to enforce any provision is not a waiver of our right to enforce it later.
17.4 Assignment.
You may not assign or transfer these Terms, in whole or in part, without our prior written consent. We may assign these Terms, including in connection with a merger, acquisition, reorganization, or sale of assets, provided that such assignment does not diminish your statutory consumer rights.
17.5 No Agency.
Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship.
17.6 Force Majeure.
We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, war, terrorism, civil unrest, pandemic, labor disputes, governmental action, internet or telecommunications failures, third-party-service outages, or failures of cloud, AI, or database providers. This Section does not relieve us of any obligation arising under mandatory consumer-protection law.
17.7 Headings.
Section headings are for convenience only and do not affect interpretation.
17.8 Construction.
The words “include,” “includes,” and “including” are deemed to be followed by “without limitation.” Ambiguities are not construed against the drafter.
17.9 Language.
These Terms are drafted in English; any translation is for convenience only, and the English version controls, except where the language of your local consumer-protection law requires otherwise.
17.10 Two-Tier Architecture.
Saignée may offer a separate Business / Enterprise Agreement (incorporating a Data Processing Addendum and Standard Contractual Clauses) for prosumer, commercial, and enterprise customers. Where you have executed such an agreement with Saignée, that agreement governs your use of the Service to the extent of any conflict with these Terms.
18. Contact
For notices under these Terms, including DMCA, termination, statement-of-reasons appeals, and DPA requests, contact:
Saignée
Legal: legal@saignee.com
Privacy: privacy@saignee.com
By clicking “I Agree” or otherwise affirmatively manifesting consent through the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.